About Merrimak Capital Company-Business Equipment Leasing and Financing

CODE OF CONDUCT

Merrimak Capital's Code of Conduct is based on the actions and attitudes we use to guide us every day. Unlike the banking industry, the leasing industry is not regulated. As a result, a leasing company’s ethics will make or break their business relationships. Merrimak’s ethics define us and are the foundation for our future growth.

Our abiding mantra is this: Put the customer first. We strive to immediately react to each customer’s unique needs, accommodating unexpected and spontaneous requests such as customized billing, early terminations, buyout or return options, sourcing equipment, or customized asset tracking reports.

At the core of our belief system are our cherished values which resonate in our marketing approach and in how our employees conduct themselves. These values set the tone and standards for business conduct and drive our financial performance, operational efficiency, and customer satisfaction. These beliefs are based on our Three Guiding Principles of continuous innovation:

   • Transparent processes. Because of our strategy to hold our lease
     originations for our own account, we have been and continue to be
     positioned to accommodate unexpected changes for every customer
     need and to treat these events as an opportunity to serve, not to
     maximize our own return. We believe this philosophy is the primary
     reason for the unprecedented customer retention rate we continue
     to enjoy.

   • Competitive pricing. Our commitment to our customers results in
     Merrimak’s ability to consistently offer competitive solutions. We
   manage our assets from the time of lease origination to the time of
     equipment retirement. We consistently look to improve our procedures
     and to be at the forefront of positive change.

   • Sustainable practices. Our business practices are designed to ensure
     we are here for our customers for the long term. We respect our company,
     our diverse constituencies, and our environment. We strive to be a loyal
     business partner who consistently enhances the customer experience
     and creates a cohesive community – one in which all those we work with,
      and all those we serve, can thrive.

Merrimak's Asset Tracking System iTrack Customer Login

Contact Merrimak today to see how we can help with your business equipment leasing and financing needs.

Environmental Responsibility

In all that we do, Merrimak is committed to reducing our carbon footprint. We are able to find salvage for nearly every equipment component, and we comply with all green practices, ensuring disposed equipment does not end up in landfills or developing nations. We offer Department of Defense disk cleaning, as well as full data destruction. Also, our key business processes are electronic, including bid response, proposal generation, order processing, documentation delivery and management, and billing and collections. This reduces the cost, time, and environmental impact of a paper-intense environment and improves productivity, time to market, efficiency, and our customers’ satisfaction.